Are there any side effects?
There have been no findings regarding negative secondary effects. The cycloidal action massage units used in the massage system produce a non-invasive action allowing muscles to relax and circulation to be improved without aggravating any skeletal or joint problems that already exist.
Are there any conditions when use of the massage system is not advised?
If you are suffering from fever or acute inflammations or if you are suspected of possibly suffering from thromboses the massage system should not be used. The same applies during pregnancy or when an artificial pacemaker is fitted.

What benefits are achieved by using the infrared heat facility?
Far Infrared Heat Therapy effectively helps to increase blood circulation without putting strain on your heart and increases the levels of oxygen and white blood cells in your blood. It also stimulates the production of collagen (a building block for human tissue) in your body and helps to rid your body of toxins by causing you to perspire. You will benefit from a stronger immune system, better cardiovascular health, and a faster ability to heal from soft tissue injuries such as tears, pulls and sprains.

Is Far Infrared Radiation Dangerous?
There are many harmful rays given off by the sun but Far Infrared rays are not among them. The energy given by Far Infrared light is absolutely essential for humans and all living things. Infrared light is an important energy force that promotes healing by naturally increasing your white blood cell count. More white blood cells mean greater immunity. Greater immunity means greater health and a better quality of life.

Should I use the massage if I am suffering from thrombosis?
We do not advise use of the massage system if you are suffering from thrombosis or have any recent history of the condition.

Can I use the massage system, despite suffering from a prolapsed disc?
Prolapsed discs often cause muscle spasm combined with reduced blood circulation as secondary symptoms. If this lack of circulation persists over extended periods of time typical clinical pain patterns arise. An effective and conservative approach to treatment is to relax the muscle spasm with heat and massage in order to improve circulation. The cycloidal massage action used in the Pro Personal Massage System ensures that the disc or the spinal column will not be aggravated as the massage produces a none invasive oscillating action which is also none percussive.

Will the massage system help Arthritis?
The combination of cycloidal massage and infrared heat will alleviate the secondary conditions and pain associated with arthritis but will of course not cure the core problem. Often arthritis makes exercise very difficult and this is when the Pro Personal Massage System can really help provide safe, non-weight bearing exercise. With regular use of the massage system this will then make weight bearing exercise more of a possibility and will aid recovery from mobility problems.

Does the massage system really help?
A number of independent studies have proven the effectiveness of the Pro Personal Massage System, but the speed and effectiveness of a treatment may vary from person to person and depend on the individual.

How long does a treatment take?
The pre-programmed standard treatment times vary from 15 to 30 minutes. Generally, first-time users should start with programs of 15 minutes. After a short period of acclimatisation - usually only a few treatments are necessary - treatments can then be lengthened to 30 minutes.

Can I use the massage system every day?
Daily use is advised in order to encourage and maintain an improvement in many varied conditions. If necessary a treatment with the Massage System can be applied several times a day as the beneficial effects are accumulative.

Is there a maximum length of the treatment?
Basically, there is no maximum length for a treatment, but more than 30 minutes at one time will offer no additional benefits.

How often can I use it?
You can generally use the massage system as often as you like: please note that from a therapeutic perspective a higher frequency of treatments is preferable to lengthened treatments. Using the Massage System only once a day and just lengthening the treatment period to more than 30 minutes is less preferable than using it several times a day for shorter periods of time.

What about “electromagnetic pollution”?
The Pro Personal Massage System is a licensed and approved medical product of class 2A, which is tested for electromagnetic tolerance. Thus, there are no negative effects on the human body due to electromagnetic pollution.

What is the power consumption?
The maximum intake at the highest level is 70 Watt. With a standard treatment length of 15 minutes, the intake will be about 17.5 Watt per treatment.

Can the Massage System be used worldwide?
Using a line adapter the massage system can be used worldwide. No changes have to be made to the device itself.

How do I clean the massage system?
Never submerge the device or place into water! The covers are made of a soft and easy-to-clean leather substitute. Normal dirt and stains can be easily wiped away with a solution of neutral soap and lukewarm water and then dried with a clean soft cloth.

Should the massage system be placed on a soft or a hard surface?
We advise the system is placed on a spare bed or on the floor if a mattress is used beneath it. We don’t recommend using it on a hard floor as this can alter the effectiveness of the medical programmes.

What do I do if there is a technical problem?
If you experience a technical problem with the Pro Personal Massage System it is backed by a two-year manufacturer’s guarantee. If you experience any difficulties or need any technical or user advice get in touch (link to Get in touch button)